Job Description

The Parts Advisor will be responsible for providing consistently high levels of customer service, selling, ordering and stocking parts for a busy automotive shop.

Core Competencies

• Customer Focus
• Communication
• Energy and Stress
• Team Work
• Quality Orientation
• Problem Solving
• Accountability and Dependability
• Operating Equipment
• Ethics and Integrity

Job Duties

• Delivering outstanding customer service and parts knowledge and providing assistance and knowledge of automotive parts and after market parts.
• Answers inquiries and process parts orders, as well as proactively assists customers browsing in the store.
• Arrange any special delivery needs for the customer for their purchase. The Parts Sales Clerk efficiently finds ways to search parts that are not kept within the store.
• Maintain inventory and organize parts room
• Support Automotive Technicians in providing the parts required for their work
• Greet each customer in a prompt, courteous manner, let customers who are waiting in line know that they will be helped soon.
• Submit invoices online to customers
• Process returns
• Handle shipping
• Warranty Registration